Ride, we take care of the rest.
No more breakdowns
No more complications
4-in-1 subscription
1. Your cargo bike never stops rolling
- Repair or replacement: in case of an issue, we intervene directly at your home to get your bike back in shape
- Preventive maintenance: Every 4 months, we service your bike to ensure it shines and rides like on day one
2. Flawless assistance, 7 days a week
- At your service: Whether you're heading to work or escaping for the weekend, the Welgo team is at your disposal 7 days a week
- Breakdown service: A hiccup far from home? We send a mechanic to bring you and your bike back
3. Theft and breakage insurance with Allianz
- Zero Hassle: Breakage, damage? We intervene wherever you are. The golden rule? Lock your bike with the provided lock
- All-risk insurance: Designed with Allianz to cover all eventualities, because your peace of mind is sacred at Welgo
4. What if you adopted your cargo bike?
- Flexible: Buy your cargo bike at any time - we make you an offer based on the condition and mileage of your bike
- Guarantee: Order your bike directly from the Welgo shop, your bike is under warranty
Welgo in your city
Want to rent a cargo bike and enjoy the Welgo service, but you don’t live in Brussels, Ile-de-France, or Berlin? Contact us!
BERLIN
BRUXELLES
The most frequently asked questions about the Welgo subscription
Your bike is insured by Allianz with comprehensive insurance (breakage, theft, and damage). In case of an incident:
Contact our hotline available 7 days a week. Each bike comes with a keychain and a unique customer number.
We take care of the rest and send a dedicated team to recover the bike.
If the cargo bike remains unfound, your bike will be replaced according to available stocks.
Welgo is available in France, Belgium, and Germany:
In France: Paris and its suburbs.
In Belgium: mainly in the Brussels region, but contact us for other cities.
In Germany: Berlin.
Our subscription is all-inclusive! The rates displayed on the site include:
Your longtail bike prepared by our mechanics with the FAMILY PACK (front basket, footrest, frame lock, monkey, front and back cushion)
Home delivery of the cargo bike
Comprehensive insurance (theft, damage, breakage)
Home repair service in case of breakage
7/7 assistance + taxi service in case of problems (if you are more than one kilometer away from your home)
A buyback option for the bike at the end of the rental Book your trial for free!
- Switch: Change your formula or cargo bike at any time, to perfectly match the evolution of your needs.
- Buy: Fallen in love with your mount? Buy it during the subscription, with an offer adapted to its use and condition.
- Play: Enjoy unparalleled flexibility with zero registration fees. Ride, explore, and if the mood strikes, start over!
Absolutely, your cargo bike and your subscription adapt to the evolution of your family. A new member in the tribe? Change the model or accessories to meet your new needs.
Our cargo bike :
With accessories.
- Company-friendly: Absolutely, take a longtail bike in the name of your company and enjoy the same exceptional service.
- Welgo Business: If you are an employer and want to offer bikes to your employees, discover our tailor-made solutions by visiting Welgo Business.
With Welgo, companies and individuals alike find their happiness and that of their teams, thanks to flexible, sustainable, and advantageous mobility solutions.
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